Shipping - ZENZAYA

Shipping

All orders are shipped with Sendle. 


AUSTRALIA

FREE Parcel Post on orders over $100 

Express Post rate  on domestic orders:  $14.95 (2-4 business days)

Parcel Post post rate on domestic orders:  $10 (3-7  business days)


NEW ZEALAND 

FREE Parcel Post on orders over $300

Express Post rate  on domestic orders:  $40 (2-4 business days)

Parcel Post post rate on domestic orders:  $15 (9-15  business days)


REST OF THE WORLD

FREE Parcel Post on orders over $300 

Express Post rate  on domestic orders:  $50 (7-13 business days)

Parcel Post post rate on domestic orders:  $25 (9-20  business days)

Please note, we do not ship to all countries. Please check if your country is included in the "estimate shipping and tax" drop down. If it is not included,  we do not ship there.

TRACK YOUR ORDER (add link)

Every order is supplied with a tracking number.

  • To track your order, please login to your account or check your shipping email and visit the tracking link made available to you. 

  • Orders are processed Monday-Friday and please allow 24-48 hours for processing orders and to receive tracking numbers. 

  • Delivery via Australia Post is only on business days and not on weekends or public holidays.

  • Unfortunately, we cannot guarantee that you will receive your package within the expected time frame. Estimated delivery times can be used as a guide that  commence from the date of dispatch (make sure you look for your dispatch email).

  • Zenzaya is NOT​ responsible  for lost or stolen parcels.  We recommend our customers  to provide a secure delivery address, for example your place of employment.

  •  We aim to dispatch orders within 2-5 business days after purchase. Some items are of limited stock and take up to 10 business days to be sourced.

Delivered with Safe Drop

Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery.

You can request to change your delivery method for your parcel with Australia post on their website once tracking details are available.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.).


Dispatch and delivery times

Orders are sourced and dispatched nationwide. We aim to dispatch orders within 1-3 business days after purchase. Occasionally, orders may need to be sourced from different Zenzaya locations. If this is the case,  your order may arrive at your shipping address in more than one parcel.

Please note that during SALE periods, orders may take additional 2-3 business days to be dispatched. Customers will be notified of any dispatch delays.

If you have any further inquiries regarding delivery times, please don’t hesitate to contact the team at info@zenzaya.com
Size Guide

*Please note, this chart relates to approximate body measurements for each size. As the sizing of individual garments does vary, this chart should be used as a guide only.

The sizing chart listed on our store is based on industry standard sizing. This chart relates to approximate body measurements for each size. As the sizing of individual garments does vary, this chart should be used as a guide only.

Because every body is different we are not able to recommend sizing for customers which is why a sizing chart has been provided to be used as reference to assist you in making the best choice.

If you do require a size exchange, once your item(s) are received, simply contact us again, and we can then assist you in taking the next steps in processing an exchange.

MENS TOPS

SIZE

XXS

XS

S

M

L

XL

XXL

UK

32

34

36

38

40

42

44 - 46

EUROPE

42

44

46

48

50

52

54 - 56

USA/CANADA

32

34

36

38

40

42

44 - 46

AUS/NZ

32

34

36

38

40

42

44 - 46

SCANDINAVIA

42

44

46

48

50

52

54 - 56

 

MENS BOTTOMS

SIZE

XXS

XS

S

M

L

XL

XXL

UK

26

28

30

32

34

36

38-40

EUROPE

42

44

46

48

50

52

54 - 56

USA/CANADA

26

28

30

32

34

36

38-40

AUS/NZ

26

28

30

32

34

36

38-40

SCANDINAVIA

42

44

46

48

50

52

54 - 56

 

WOMEN

SIZE

XS

S

M

L

XL

S/M

M/L

UK

4

6

8

10

12

14

16

18

EUROPE

32

34

36

38

40

42

44

46

USA/CANADA

0

2

4

6

8

10

12

14

AUS/NZ

4

6

8

10

12

14

16

18

BUST

82.6

84.6

86.6

89

94

99

104

110

WAIST

62.6

64.6

66.6

69

74

79

84

90

HIPS

88.6

90.6

92.6

95

100

105

110

116